Shipping policy

Shipping Policy

We are committed to delivering your order quickly and securely. Please review the information below before placing your order.

Processing Time

All in-stock orders are processed within 1–5 business days (excluding weekends and holidays).
During high-demand periods or limited drops, processing times may be slightly extended.

Once your order has been processed, you will receive a confirmation email with tracking information.

Pre-Order Items

Items listed as pre-order are not ready to ship immediately.

  • Pre-order items typically ship within 2–6 weeks from the order date (unless otherwise stated on the product page)
  • If your order contains both in-stock and pre-order items, the entire order will ship together once the pre-order item is ready
  • Shipping timelines for pre-orders are estimates and may be affected by production or supply delays

We appreciate your patience—pre-orders allow us to deliver limited, high-quality pieces.

Shipping Times

Estimated delivery times after shipment:

  • United States: 3–7 business days
  • International: 7–21 business days

Delivery times may vary due to carrier delays, weather conditions, or customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are:

  • Lost or stolen after being marked as delivered
  • Delayed due to shipping carriers, weather, or customs

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details.
We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately. Changes cannot be guaranteed after processing.

International Shipping

For international orders:

  • Customers are responsible for any customs fees, duties, or taxes
  • Delivery times may vary depending on customs clearance

We are not responsible for customs delays.

Order Issues

If you experience any issues with your order, please contact our support team with your order number, and we will assist you as soon as possible.