Refund policy
You can always contact us for any return question at exo.stylst@gmail.com
At our store, we take pride in delivering high-quality products. Due to the limited nature of our drops, all sales are considered final.
We do not offer refunds or exchanges for:
- Change of mind
- Incorrect sizing selection
- Lost or stolen packages once marked as delivered
We strongly recommend reviewing sizing guides and order details carefully before completing your purchase.
Incorrect Items
We will gladly assist if:
- You received the wrong item
To request a resolution, please contact us at our email within 5 days of delivery with:
- Your order number
- Clear photos of the item and packaging
Once reviewed and approved, we will arrange either a replacement (if available) or a refund.
Size Exchanges (Limited Availability)
We understand sizing issues can happen. While we do not guarantee exchanges, we may be able to assist if:
- The requested size is in stock
- The item is unworn and in original condition
Please note: due to limited inventory, exchanges are not guaranteed.
Return Shipping
For any approved returns or exchanges:
- Customers are responsible for return shipping costs
- We recommend using a tracked and insured shipping service
We are not responsible for return packages that are lost, stolen, or damaged in transit.
How to Start a Request
To begin a return, exchange, or claim, please contact our support team with your order details. We will review your request and guide you through the next steps.